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MANAGED IT SERVICES |
Proactive IT Means Tackling Problems
BEFORE They Impact Your Business
Dealing with the same recurring IT issues? The reactive approach to IT is expensive, leaves you vulnerable to bigger problems and will never result in an efficient and secure environment. Eliminate frustration and technology headaches when you let the experts at Higher Information Group manage the day-to-day responsibility of your IT. You’ll have access to a team of experts in every area of IT without the overhead costs associated with hiring an internal team.
Our responsive teams work to ensure that your systems remain secure and reliable.
- Proactive Support Plans
- 24/7 Remote Monitoring & Maintenance
- Remote and Onsite IT Support & Wellness Visits
- End-user & Device Management
- Desktop, Server, Network & Cloud Security
- IT Asset, Vendor & Systems Management
- IT Gap Analysis, Roadmap & vCTO Services
Have an IT Issue?
Completing the necessary information on a helpdesk ticket helps us document and track issues that require our attention and ensures the fastest response for you, the user!
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Trusted and Reliable |
Our Partners
Schedule an Assessment
The experts at Higher Information Group can develop a plan to help you pinpoint inefficiencies, decrease costs, reduce risk and increase security. Give Us a call today to schedule an assessment at 800.564.7002 or click the button below to send us a message.
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Hardware Procurement + Management |
Maximize Performance with the
Right IT Environment
From desktop stations to laptops, to servers & wireless networks, your infrastructure & technology can strengthen or hinder your business. Whether you are a startup business in need of a few desktop systems, or an established mid-sized organization in need of an overall infrastructure assessment, the hardware procurement & management team at HIG can help.
Determining the best technology for your budget and business strategy and effectively managing those assets is critical to productivity, security and your organization’s financial health.
Higher Information Group represents an unmatched array of talent across the board, an ocean of driven and highly skilled individuals in an environment that welcomes collaboration in order to provide high quality solutions for our clientele. The combination of individual pride in our work as well as a willingness to work with other teams to achieve goals makes HIG a force to be reckoned with in all facets of business.
Jake Limm
Field Support Analyst
We enjoy engaging with our clients and providing innovative solutions that will fit their needs as well as keep their businesses efficient. Even after we implement solutions, we want to be a partner you can trust and rely on by providing long-term support.
Kristy Rayburn
Project Service Coordinator
Our IT services provide an unmatched experience for our clients. We work closely with them to customize solutions to their needs. Our technology expertise and managed support are sure to produce successful business outcomes.
Dane Steigerwalt
Support Desk Analyst
I love that our department is like a family that challenges one another each and every day. Our techs take great pride in their work, and protecting our clients is our first and most important priority.
Mike Noel
Project Services Manager, Security Solutions
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Cloud Solutions |
Solutions that Transform, Secure & Empower
Give your team the tools they need to access, share & collaborate virtually, securely and in real-time! From assessment through design, implementation, and management, HIG’s experts can help you get the most out of the cloud.
- Cloud Collaboration (Microsoft Office 365)
- Cloud Compute (Microsoft Azure)
- Server & Desktop BC/DR (Datto)
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Security Solutions |
Secure the Future of Your Business
Forty-three percent of cyberattacks target small businesses, but only 14% are prepared to defend themselves (Ponemon Institute). Our experts can improve the stability of your IT environment, identify & minimize threats, and provide solutions that protect your people, your resources & your data.
- Antivirus, Antispam, & MFA/2FA Solutions
- Cyber/Dark Web Threat Detection & Mitigation
- Firewall & Intrusion Detection Prevention Services
- Cloud & Premises Based Surveillance Cameras
- Door Access Control Systems
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Phone Systems + Cabling Solutions |
Connect & Communicate from Wherever You Are
Your business relies on connections. Thinking about a cloud-based solution for your phone service? Maybe you’re not quite ready to take that leap but a hybrid solution that incorporates features of both VoIP and more traditional PBX technology could be the ticket. Our team of telephony experts can schedule a site survey and help you determine which phone system approach is optimal for your business needs.
- Cloud-Hosted VoIP Solutions (Axxess)
- Premise-Based Digital Voice Solutions (Vertical)
- Cat5 & Cat6 Cabling, Test, Tone & Labeling
- Fiber Cabling & Trenching
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News & Insights |
From Our Blog
We love helping our customers! So how can we help your business thrive?
I am extremely pleased with the features of this new system. This is a great phone solution for any small business looking to save costs and make life easier for its employees.
Mark F., IBA Insurance
Help desk has always been great. If the problem is simple, they are able to solve it immediately, and if it’s more complicated they keep working at it until they figure it out. No complaints!
Mark L., Rolls-Royce Owner’s Club
Our help desk tech was able to quickly diagnose the problem with our computer. I was super impressed with how quick, efficient, and professional he was.
Betsy S., PA State Nurses Association
Our security project was managed perfectly throughout. Always appreciate working with the crew from Higher Information. Everyone is always helpful and quick to respond any time I need anything.
Tina J., Heritage Concrete
We’ve been in business for 2 years and the reason we picked HIG for all of our services is because the law firm I used to work at used HIG and I was always extremely happy with their services.
Shawn D., Dorward Law Firm
The most recent upgrade to the cloud has saved us hours of time. Before, our Quickbooks software had issues constantly. We’ve had very few issues since the project.
Joseph H., JMH
We are generally satisfied with all the people at the help desk. At this time I don’t think we could be happier with the service we get.
Mike H., Hynum Law
I genuinely appreciate y’all. It’s wonderful to have a team of people ready and able to help me with the random issues that always arise with the technology here.