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QR Code Safety: What You Need to Know

By Scott Davis, vCISO on August 21, 2024 | Tech Corner

QR codes are everywhere today, offering a convenient way to access websites, download apps, and share information quickly. However, as with any technology, they come with risks, especially when it comes to cybersecurity. At Higher Information Group (HIG), we prioritize IT security and want to ensure you stay informed about the potential dangers of QR codes and how to protect yourself.

Understanding QR Codes

A QR code (Quick Response code) functions similarly to a website address. When scanned with a camera on a mobile device, it directs you to a specific URL or initiates an action, such as composing an email or adding a contact. While this convenience is appealing, it also opens the door for cyber attackers to exploit you and your data.

The Hidden Dangers of QR Codes

I was recently in a state park and came across a QR code offering online yoga sessions. When you ask yourself who may have posted it, when was it posted, or even why is it posted here, the innocent looking QR Code now appears even more weathered and questionable.

Scanning this code could lead to several risks:

1. Malicious URLs

A cyber attacker could replace, hijack, or even have created the QR code with one that directs to a malicious website. This site could request your Facebook or Microsoft 365 login before redirecting you to a yoga signup or it could collect payment information to a class that doesn’t exist.  To the end user, the appearance could be that nothing seems wrong, but your credentials have been compromised simply by scanning the link.

2. Malicious Software

Depending on your device, the malicious website could initiate a download of harmful software or the requirement to download a “Yoga” app that is known but is not the same as the trusted app. This could then launch or install malware on your device, leading to further security breaches of data on your device including contacts, emails, passwords, health data, and in some cases even your biometric data like fingerprints or face scan.

3. Phishing Attacks

Attackers can embed URLs that direct to phishing sites, tricking users into disclosing personal or financial information. These sites often appear legitimate, making it easy for unsuspecting users to fall victim.

Real-World Examples of QR Code Exploits

In public places, cybercriminals often place their own QR codes over legitimate ones. For example:

  • Restaurants: A QR code replacing a menu link could direct users to a malicious site.
  • Advertisements: Scanning a QR code on a poster could lead to a spoofed login page, capturing user credentials.
  • Transit Centers: QR codes for schedules or tickets could be replaced, leading to data exfiltration or malware downloads.

Why Mobile Devices Are Vulnerable

Mobile devices generally have fewer security features compared to computers or laptops, and the smaller screen makes it harder to identify the phishing scams we’ve all been trained to identify.  Since QR codes are predominantly used on mobile devices, the risks are higher. Here’s why:

  • Less Secure: Mobile devices often lack comprehensive security software.
  • User Awareness: Users may not be as vigilant about the actions QR codes can initiate, such as installing apps or changing settings.

Protecting Yourself from QR Code Risks

To safeguard against these dangers, consider the following tips:

  1. Question the Source: If you come across a QR code in a public place, especially one that looks old or tampered with, avoid scanning it.  Look to see if there is a URL linking to the data and type in the URL versus scanning the QR code.
  2. Verify the URL: Use QR code scanning apps that preview the URL before opening it. This allows you to check the destination before proceeding.  Most QR Code generators use URL shorteners which make it near impossible to identify where the link will actually take you.
  3. Update Your Device: Keep your mobile device’s operating system and security software up to date.
  4. Use Caution: Be wary of QR codes in unfamiliar locations or from unknown sources. If in doubt, don’t scan!

While QR codes offer convenience, they also pose significant risks if not used cautiously. By educating yourself and adopting safe practices, you can enjoy the benefits of QR codes without falling victim to cyber threats.

Stay informed, stay secure, and remember: If a QR code looks suspicious, it’s best to avoid scanning it.

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