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MANAGED IT SERVICES NEAR YOU |
Managed IT, Cloud, Cybersecurity & More – Serving Harrisburg, PA & Elmira, NY Areas
Dealing with the same recurring IT issues? The reactive approach to IT is expensive, leaves you vulnerable to bigger problems and will never result in an efficient and secure environment. Eliminate frustration and technology headaches when you let the experts at Higher Information Group manage the day-to-day responsibility of your IT. You’ll have access to a team of experts in every area of IT without the overhead costs associated with hiring an internal team.
From cloud solutions and cybersecurity to structured cabling and business phone systems, Higher Information Group delivers comprehensive IT support in Harrisburg, PA, Elmira, NY, and nearby areas—including York, State College, Lancaster, Binghamton, Corning, and Williamsport.
Serving Harrisburg, Pennsylvania and Elmira, New York areas.Â
Our responsive teams work to ensure that your systems remain secure and reliable.
- Proactive Support Plans
- 24/7 Remote Monitoring & Maintenance
- Remote and Onsite IT Support & Wellness Visits
- End-user & Device Management
- Desktop, Server, Network & Cloud Security
- IT Asset, Vendor & Systems Management
- IT Gap Analysis, Roadmap & vCTO Services
Check Out Our Tech Corner
Technology news, trending IT topics, and the latest insights from HIG’s in-house experts on how we keep our IT clients’ infrastructure operating efficiently and securely.
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Trusted and Reliable |
Our Partners
Have an IT Issue?
Completing the necessary information on a helpdesk ticket helps us document and track issues that require our attention and ensures the fastest response for you, the user!
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Hardware Procurement + ASSET Management |
Maximize Performance with the
Right IT Environment
Need help sourcing the right tech for your office? We help organizations across Pennsylvania and New York build reliable IT environments with modern, cost-effective hardware solutions.
Our solutions include:
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Desktop computers & laptops
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Server and wireless network setup
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Procurement for startups and midsize organizations
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IT asset management for clients in Reading, Sayre, and beyond
I love that our department is like a family that challenges one another each and every day. Our techs take great pride in their work, and protecting our clients is our first and most important priority.
Mike Noel
Project Services Manager, Security Solutions
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Cloud Solutions |
Cloud Collaboration, Backup & Business Continuity Solutions
Give your team the tools they need to access, share & collaborate virtually, securely and in real-time! We serve clients across Central PA and the Southern Tier of NY with flexible cloud-based solutions.
- Cloud Collaboration (Microsoft Office 365)
- Cloud Compute (Microsoft Azure)
- Server & Desktop BC/DR (Datto)
Schedule an Assessment
The experts at Higher Information Group can develop a plan to help you pinpoint inefficiencies, decrease costs, reduce risk and increase security. Give Us a call today to schedule an assessment at 800.564.7002 or click the button below to send us a message.
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BUSINESS Security Solutions & sURVEILLANCE sYSTEMS |
Secure Your Facility with Physical Security Solutions
Protecting your business means more than just IT stability and minimizing online threats – it also requires robust physical security measures. With numerous employees, visitors, and potential risks, safeguarding your premises is critical. That’s why we offer a suite of commercial-grade solutions, including surveillance systems, door access controls, and ZeroEyes AI-Powered Gun Detection.
Take the next step in protecting your business with integrated security solutions designed to provide peace of mind and ongoing reliability. Whether you’re monitoring for unauthorized entry or staying ahead of critical security risks, our solutions are here to safeguard your future.
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Phone Systems + Cabling Solutions |
Connect & Communicate from Wherever You Are
Your business relies on connections. Thinking about a cloud-based solution for your phone service? Maybe you’re not quite ready to take that leap but a hybrid solution that incorporates features of both VoIP and more traditional PBX technology could be the ticket. Our team of telephony experts can schedule a site survey and help you determine which phone system approach is optimal for your business needs.
- Cloud-Hosted VoIP Solutions (Axxess)
- Premise-Based Digital Voice Solutions (Vertical)
- Cat5 & Cat6 Cabling, Test, Tone & Labeling
- Fiber Cabling & Trenching
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Tech Advisory & Consulting Services |
Simplify Your Technology Decisions
The right technology strategy fuels business growth—but navigating the options can be overwhelming. Our Technology Advisory & Consulting Services team helps you cut through the noise, selecting the best solutions to optimize performance & security – all at no cost to you.
Your Technology Roadmap to Success
Gain a strategic technology partner to guide your next move. Solutions we specialize in include: Connectivity, SD-WAN / SASE, UCaaS / CCaaS, IaaS / DaaS / BaaS / DRaaS, Datacenter / Colocation, Security, Managed Services, and Artificial Intelligence.
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News & Insights |
From Our Learning Center
Helpful Technology Solutions Blogs
4 Reasons Your Business Needs Surveillance and Security Cameras
Printing Security: Are Your Documents Secure After Printing?
Protect Your Business From Crime During the Holidays
Email Security Tips For Your Business
Benefits of Cloud Collaboration
Tips on Installing Surveillance Cameras For Your Business
Employee Cybersecurity in a Remote Environment
4 Reasons to Invest in Commercial Security
What Kind of Security System Does My Business Need?
We love helping our customers! So how can we help your business thrive?
I am extremely pleased with the features of this new system. This is a great phone solution for any small business looking to save costs and make life easier for its employees.
Mark F., IBA Insurance
Help desk has always been great. If the problem is simple, they are able to solve it immediately, and if it’s more complicated they keep working at it until they figure it out. No complaints!
Mark L., Rolls-Royce Owner’s Club
Our help desk tech was able to quickly diagnose the problem with our computer. I was super impressed with how quick, efficient, and professional he was.
Betsy S., PA State Nurses Association
Our security project was managed perfectly throughout. Always appreciate working with the crew from Higher Information. Everyone is always helpful and quick to respond any time I need anything.
Tina J., Heritage Concrete
We’ve been in business for 2 years and the reason we picked HIG for all of our services is because the law firm I used to work at used HIG and I was always extremely happy with their services.
Shawn D., Dorward Law Firm
The most recent upgrade to the cloud has saved us hours of time. Before, our Quickbooks software had issues constantly. We’ve had very few issues since the project.
Joseph H., JMH
We are generally satisfied with all the people at the help desk. At this time I don’t think we could be happier with the service we get.
Mike H., Hynum Law
I genuinely appreciate y’all. It’s wonderful to have a team of people ready and able to help me with the random issues that always arise with the technology here.
Mike M., St. James Episcopal
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