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Print Strategy |
What Are Managed Print Services?
Managed Print Services (MPS) are a comprehensive approach to managing, monitoring and optimizing an organization’s printers, copiers and document output. Rather than reacting to equipment issues, supply shortages and rising print costs as they occur, a managed print provider takes a proactive approach to the entire print environment.
HIG’s Managed Print Services combine print assessment, device monitoring, automated supply fulfillment, proactive maintenance, reporting and ongoing optimization. The goal is simple: reduce unnecessary costs, improve reliability, strengthen security and make printing easier to manage across your organization.
How Managed Print Services Help Your Business
Managed Print Services deliver measurable results by lowering print costs, reducing downtime, and simplifying vendor management for a more efficient, predictable operation. By bringing devices, supplies, service and print strategy together under one managed solution, organizations gain better visibility into their print environment and greater control over ongoing costs.Â
Lower Printing Costs
Many organizations overspend on printing without realizing it. MPS identifies inefficiencies such as underutilized devices, excessive supply usage, and redundant equipment to help significantly reduce overall print spend.
Less Downtime, Fewer Disruptions
With proactive monitoring and automated supply replenishment, printers stay operational. Issues are often resolved before users even notice a problem, keeping teams focused on their work instead of troubleshooting devices.
Simplified Vendor Management
MPS consolidates service, supplies, and support into a single solution. This eliminates the need to manage multiple vendors and invoices while creating a more predictable monthly cost structure.
Secure Managed Print Services
Printing can present hidden security risks. Managed Print Services help protect sensitive information by improving device security, controlling access, and ensuring documents are handled responsibly. Whether it’s confidential client data, financial records, or internal documents, MPS supports stronger print governance and compliance across your organization.
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Industry Ready |
Built for a Wide Range of Industries
Managed Print Services adapt to the unique needs of different environments, including:
- Education: Reduce waste, manage shared devices, and support campus-wide printing needs
- Legal: Improve reliability and efficiency in document-heavy workflows
- Municipal & Government: Control costs while supporting multiple departments
- Financial Institutions: Enhance document security and accountability
- Nonprofits & Associations: Stretch budgets further without sacrificing productivity
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Complete Coverage |
What’s Included in Managed Print Services
Every organization’s print environment is different, so HIG’s Managed Print Services are tailored to your equipment, users, workflows and business goals. A managed print solution may include:
- Print environment assessment and optimization
- Device monitoring and performance reporting
- Automated supply fulfillment
- Proactive maintenance and support
- Ongoing strategy and recommendations
- Print usage and cost analysis
- Device fleet optimization
- Print security recommendations
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Proven Value |
Why Choose HIG as Your Managed Print Provider?
Effective Managed Print Services require more than monitoring software. HIG combines print technology expertise, local service and ongoing strategic support to help organizations continually improve their print environment.
Our team works with your organization to understand how devices are being used, identify opportunities for improvement and provide ongoing recommendations as your needs change. And because HIG also provides business copiers, printers and related office technology, we can look at your print environment as a whole rather than focusing on a single device or manufacturer.
- Local service and support
- Multi-brand equipment expertise
- Proactive monitoring and maintenance
- Customized print strategies
- Ongoing optimization as business needs change
Managed Print Services FAQs
Common Questions
Have questions about Managed Print Services? Here are a few common ones.
What are Managed Print Services?
Managed Print Services (MPS) are a comprehensive approach to managing and optimizing an organization’s printers, copiers, supplies and printing costs. Rather than handling equipment issues and supply needs individually, businesses work with a managed print provider to monitor performance, improve efficiency and reduce unnecessary expenses. Learn more about what’s included in HIG’s Managed Print Services in the section above.
What does a Managed Print Services provider do?
A Managed Print Services provider evaluates your current print environment and develops a strategy to improve efficiency, control costs and minimize disruptions. Services typically include assessing equipment and print usage, monitoring device performance, automating supply replenishment, coordinating maintenance, tracking expenses and recommending ongoing improvements. HIG tailors these services to each organization’s equipment, workflows and business needs.
How can Managed Print Services reduce printing costs?
Managed Print Services help businesses identify and eliminate unnecessary printing expenses. By analyzing print volumes, optimizing equipment placement, reducing waste and monitoring device usage, organizations can gain better control over their printing costs. Proactive maintenance and automated supply management can also help prevent costly disruptions and improve equipment efficiency.
Are Managed Print Services only for large companies?
No. Managed Print Services can benefit organizations of many sizes. While larger businesses often manage extensive fleets of printers and copiers, smaller companies can also benefit from improved cost visibility, reliable equipment and simplified supply management. The right fit depends on your organization’s printing volume, number of devices, workflows and the time spent managing print-related issues.
Can Managed Print Services improve print security?
Yes. Managed Print Services can help organizations strengthen document and device security by identifying vulnerabilities and recommending better print management practices. Depending on the equipment and solutions in place, these measures may include user authentication, secure print release, access controls and device monitoring. A well-managed print environment can help reduce the risk of unauthorized access to sensitive business information.
How do I know if my business needs Managed Print Services?
If your organization struggles with rising printing costs, frequent equipment downtime, supply shortages or managing multiple printers and vendors, Managed Print Services may be a good fit. Other signs include limited visibility into print usage, outdated equipment or employees spending too much time troubleshooting printing issues. HIG can assess your current print environment and recommend opportunities to improve efficiency, reliability and cost control.
Take the First Step Toward Better Print Management
Request a demo or connect with our office solutions specialists to see how Managed Print Services bring visibility, efficiency, and cost control to your print setup. Our team works with you to design a solution aligned with your business needs.
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