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Enhancing Cybersecurity with SaaS Alerts: Protecting Our Clients’ Applications and Data

By Michael Scheidler on January 9, 2024 | Tech Corner

Today’s businesses rely more and more on Software as a Service (SaaS) applications to streamline their operations and improve collaboration. However, with the growing reliance on these cloud-based applications comes the need for robust cybersecurity measures to protect sensitive data and prevent unauthorized access. That's where SaaS Alerts come in. Higher Information Group (HIG) finds that protecting our user’s digital identities is as important as defending their environments from ransomware. HIG is now implementing SaaS Alerts to enhance our existing cybersecurity offerings for our IT Managed Services clients.

SaaS Alerts: Cutting-Edge Technology for SaaS Security

SaaS Alerts is an automated, SaaS security threat detection and response platform that uses cutting-edge technology to detect and stop unauthorized activity in our clients’ applications automatically. It helps us protect popular SaaS applications such as:

  • Microsoft 365
  • Google Workspace
  • Salesforce
  • Slack
  • Dropbox

Addressing Common Concerns and Threats

Over the last few years, platforms like Microsoft 365 have significantly enhanced their native security capabilities. However, security threats are advancing rapidly, and there are still points of weakness leaving users vulnerable. Some of the most common concerns and threats include:

1. Phishing attacks

Despite the best efforts of platform providers, phishing attacks remain a major problem. In fact, 84% of organizations were phishing victims over the past 12 months

2. Credential compromise

Credential theft is another significant concern, with 59% of organizations being hit by ransomware and 42% experiencing stolen credentials

3. Manual settings and customizations

Platforms like Microsoft 365 offer numerous settings and customizations, which can be challenging to manage and may leave organizations exposed to potential threats

4. Email as an attack vector

Email remains the easiest pathway for attackers to target organizations using SaaS applications like Microsoft 365. In fact, 95% of IT leaders say that client and company data is still at risk over email.

Augmenting Cybersecurity with SaaS Alerts

To address these concerns and enhance our cybersecurity offerings, we’ve integrated SaaS Alerts into our services. SaaS Alerts provides the following benefits:

1. Automated threat detection and response

SaaS Alerts continuously monitors our clients’ SaaS applications, detecting and stopping unauthorized activity in real-time

2. Protection against advanced threats

SaaS Alerts exposes advanced threats and takes immediate action to keep cloud environments safe

3. Ease of management

SaaS Alerts simplifies the process of managing security settings and customizations, reducing the burden on IT teams

4. Enhanced email security

By monitoring email traffic and detecting potential threats, SaaS Alerts helps organizations reduce the risk of falling victim to phishing attacks and other email-borne threats.

“SaaS Alerts is able to inspect multiple data sources in order to detect and mitigate even the most advanced attacks as they’re occurring. This solution gives us the ability to custom-tailor monitoring to suit the client’s typical operating environments. The SaaS Alerts report module allows us to provide our clients with security, compliance, and auditing capabilities far beyond the tools provided by Microsoft.”


Michael Scheidler
Centralized Services Manager

As cyber threats continue to evolve, it’s crucial for businesses to stay ahead of the curve and ensure their cybersecurity measures are robust and effective. By incorporating SaaS Alerts into our cybersecurity offerings, we’re better equipped to protect our clients’ SaaS applications and data from unauthorized access and potential breaches. With automated threat detection, real-time response, and simplified management, SaaS Alerts is a valuable tool in our arsenal against cyber threats.

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