That’s where Higher Information Group’s bundled Document Solutions come in. From scanning and secure storage to compliant destruction, we provide a seamless, end-to-end document lifecycle service, all under one roof.
Here’s what that journey looks like for a typical client:
Step 1: Discovery & Planning
It starts with a conversation. One of our Document Solutions specialists meets with your team to understand your goals, whether it’s going paperless, preparing for an audit, disaster recovery planning, or simply organizing decades of backlogged files. We’ll review your needs, timeline, and any special requirements (like HIPAA or CJIS compliance) and create a custom plan that works for you — and your budget.
Step 2: Pickup & Inventory
No packing stress here. Our trained, background-checked team will securely pick up your documents and transport them to our scanning facility. Each box is barcoded for tracking, so you’ll always know where your files are in the process. Need something mid-project? We offer image-on-demand retrieval — you won’t miss a beat.
Step 3: High-Volume Scanning & Indexing
At our facility, documents are carefully prepped and scanned using state-of-the-art equipment. Fragile documents? Oversized blueprints? No problem. Our team has the tools and experience to digitize just about anything. You’ll receive a sample scan file to approve before full production begins, so you can move forward with confidence.
Step 4: Delivery of Your Digital Files
Once scanning is complete, we’ll provide your digitized documents in the format of your choice — PDF, PDF/A, TIFF, etc. All files are delivered on a secure flash drive, ready for upload to your internal systems or cloud storage. Your team gets anytime, searchable access to records that used to live in dusty boxes.
Step 5: What Happens to the Originals?
After scanning, you choose what happens next:
- Secure Storage: Retain physical files in our secure, fire-protected facility with barcode tracking and on-demand access.
- Secure Shredding: With your signed approval we can shred your documents and return to you a Certificate of Destruction.
- Return: Need them back? We’ll return your files securely.
Why a Complete Solution Matters
When scanning, shredding, and storage are handled by different vendors, critical gaps can arise — from chain-of-custody concerns to missed compliance requirements. At HIG, our bundled solution eliminates those risks. Every step is managed by our trained team with security and efficiency in mind, giving you true peace of mind and a single point of accountability.
Ready to Get Started?
Whether you’re tackling one department’s records or your entire business archive, our team is ready to help. Let’s build a smarter, safer document lifecycle together.
