The Toshiba ProMasters Elite designation represents the highest level of achievement within Toshiba’s dealer certification program. Dealers are evaluated annually based on rigorous standards focused on technical expertise, ongoing service training, and the consistent delivery of a high-quality customer experience.
“Being named a Toshiba ProMasters Elite Dealer for 2026 reflects our continued investment in our people, our processes, and the service experience we deliver to our clients every day,” said John Frisch, President & CEO, Higher Information Group. “This recognition reinforces our commitment to helping organizations operate more efficiently with reliable technology and responsive, knowledgeable support.”
Toshiba’s ProMasters program ensures that dealers servicing Toshiba equipment meet strict performance and training benchmarks. Elite-level dealers represent the top tier of Toshiba resellers across North and South America, with only a limited number earning the designation each year.
“Toshiba resellers achieving ProMasters Elite status demonstrate a strong commitment to service excellence and customer satisfaction,” said Ken Hiteman, Vice President of Services and Technical Support for Toshiba America Business Solutions. “These dealers invest significant time and resources into training and expertise, resulting in a superior experience for their customers.”
As a 2026 ProMasters Elite Dealer, Higher Information Group continues to deliver expert service and support for Toshiba’s e-STUDIO™ multifunction printer solutions, helping organizations improve productivity, reliability, and long-term value from their document technology investments.
