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Higher Information Group (HIG) is dedicated to making a positive impact on the healthcare industry.

Healthcare

Comprehensive Services Tailored to the Healthcare Industry

Higher Information Group (HIG) is dedicated to making a positive impact on the healthcare industry. We aim to help our customers in the medical care field transform daily operations by leveraging advanced technology and expert knowledge in business, IT and marketing solutions.

Proudly serving Educational Institutions from our locations in Harrisburg, Danville, and Wilkes-Barre, PA and Elmira, NY.

Business Solutions

More About Business Solutions For Healthcare

HIG offers services that empower healthcare providers to work smarter with intuitive and versatile business solutions, including ensuring that medical offices can handle all document needs efficiently and securely.

Printing Solutions
By optimizing print environments, HIG helps healthcare facilities cut print waste, reduce costs, boost productivity, and ensure document confidentiality. Ensuring that healthcare professionals have the best tools at their disposal helps them focus more on patient care and less on administrative hassles. Our office solutions are perfect for practices of all sizes. Despite technological advances, printed documents remain essential in healthcare. Choosing the right printers and multifunction devices for a medical office saves time and money. HIG helps medical facilities assess printing needs, such as daily volume and document types to choose the right printer. Higher Information Group offers multifunction printers from top brands like Canon, Toshiba, Lexmark, and HP to meet these needs, ensuring smart and secure operations for medical staff.

Mailing Equipment
In-house mailing equipment is highly beneficial for improving efficiency and reducing costs. It saves staff time, eliminates trips to the post office, and offers postage discounts, potentially saving up to 5 cents per stamp and 40% on priority mail labels. In-house equipment provides easy expense tracking, enhanced security with password protection, and tailored options to meet specific needs.

Technology Solutions

More About Technology Solutions for Healthcare

Healthcare organizations and doctor’s offices face unique challenges that require specialized IT solutions to ensure efficient operations, data security, and high-quality patient care. By partnering with HIG, healthcare organizations can achieve optimized IT environments, enhanced security, and improved operational efficiency, ultimately leading to better patient care, compliance with health regulations, and successful business outcomes.

IT Support
Healthcare settings must have timely IT support, as this can directly impact patient care and operational efficiency. A responsive IT helpdesk ensures minimal disruption to services.

Hardware Procurement and Management
Having the right IT infrastructure is essential for healthcare providers. HIG’s hardware procurement and management team helps choose and manage technology assets that enhance productivity, data accuracy, and security while aligning with office budgets and healthcare objectives.

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Cloud Solutions
Cloud solutions provide seamless, secure collaboration, and real-time access to data. HIG offers services from assessment and design to implementation and management. These solutions facilitate telemedicine, remote patient monitoring, and efficient data sharing among healthcare professionals.

Security Solutions
Safeguarding data, resources and ensuring physical security is paramount in healthcare. HIG provides comprehensive cybersecurity measures, including threat detection and compliance services, and physical security solutions such as surveillance and door access control systems to protect against unauthorized access and online threats.

Document Solutions

More About Document Solutions for Healthcare

Higher Information Group (HIG) provides essential document solutions to support the healthcare industry in maintaining compliance. By offering secure storage, proper shredding, and secure scanning solutions, HIG helps healthcare providers protect sensitive information and prevent data breaches. These services ensure patient trust, regulatory compliance, and operational efficiency for healthcare organizations.

Document Storage and Shredding
Complying with HIPAA is essential for healthcare providers to prevent unauthorized disclosure of sensitive patient information. This includes secure storage and proper destruction of physical documents and electronic devices containing confidential data. Properly shredding and destroying patient records is crucial to prevent data breaches, maintain patient trust, and ensure compliance with HIPAA, thereby avoiding fines and legal action.

Secure Document Scanning
Using a professional document digital conversion solution is one of the best ways to transition your official documents, contracts, and sensitive information to easily searchable digital files. Depending upon your healthcare organization’s specific requirements, digital files can be saved in a variety of formats. PDF/A is a specialized format of PDF designed to ensure the visual appearance of documents remains consistent across different hardware and software. It embeds all necessary information—fonts, images, and color details—within the file, guaranteeing that medical records remain readable regardless of changes in technology. Converting physical documents to digital images ensures that sensitive patient records and private information are preserved, accessible, and searchable.

Marketing Solutions

HIG’s marketing solutions can be tailored to address the unique needs of your healthcare organization. Our team of digital marketing experts can support your existing marketing team or serve as an outsourced team to help build your brand and connect and engage with patients, clients or potential clients.

Brand Development and Positioning

Establishing a strong, trustworthy brand is essential in healthcare. HIG helps healthcare organizations develop and position their brand to stand out in a competitive market. This involves creating a compelling brand identity, crafting consistent messaging, and highlighting unique value propositions that resonate with patients and stakeholders.

Digital Marketing and Patient Acquisition

Leveraging digital channels is crucial for attracting and retaining patients. HIG provides comprehensive digital marketing strategies, including award-winning website designs, search engine optimization (SEO), social media marketing, and online advertising.

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Contact us today to find out how we can help you within the Healthcare Industry.