N.H.S Human Services Challenges
- Multiple Vendors: the reliance of multiple vendors led to numerous redundant meetings.
- Outsourced Services: relying on outsourced services created various budgetary concerns.
The Business Case
Simplifying the vendor processes and reducing costs was something N.H.S. Human Services prioritized as they sought out new solutions to the ongoing issues their current processes concerning business equipment (copiers), shredding, and document storage solutions. N.H.S. reached out to Higher Information Group (HIG) to streamline their current processes with in-house solutions and centralized dispatching procedure.
Higher Information Group’s Business Equipment Solutions
- Simplified solutions with in-house leasing
- Streamlined processes with centralized dispatching
HIG Delivers the Solution
HIG conducted a full site survey, including several in-depth meetings with N.H.S. Human Services’ department heads to bring all the organization’s needs into focus. N.H.S. saw multiple tangible results by switching to in-house leasing and centralized dispatching including saving the organization money and giving the organization the ability to provide better customer service.