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The Truth About Reporting Scammers on Facebook & Instagram: Does It Actually Help?

By Higher Information Group on May 29, 2025 | Marketing Solutions

If you manage a business page on Facebook or Instagram, chances are you’ve encountered the flood of scam comments and DMs warning of fake copyright violations, impersonation claims, or threats to shut down your page. After publishing our last blog on this very topic, we heard from hundreds of page admins, and the big question that keeps coming up is:

“Is there any point in reporting these scammers to Meta?”

Short Answer: Yes… but don’t expect miracles.

Here’s a breakdown of what really happens when you report a scam comment or profile — and what you can do that’s actually effective.

What Happens When You Report a Scam?

When you hit “Report” on a suspicious comment or profile, Meta’s system:

  • Runs an automated scan to check for clear policy violations.
  • May escalate the case to manual review — but only if it checks certain boxes.
  • Might remove the account or content if it’s obviously fake or dangerous.

However, here’s the reality: most scammers use throwaway accounts, bots, or fake identities, and once removed, they simply return with a new username and a slightly modified script.

Why Reporting Alone Isn’t Enough

Even if you report every comment:

  • Scammers are already ten steps ahead, using AI and automation to scale.
  • Meta’s enforcement tools aren’t built to catch every instance in real time.
  • The platforms are reactive, not proactive, which means scammers often win the speed game.

What You Can Do That Actually Helps

We recommend a few proactive defenses that do make a difference for business pages:

1. Filter Keywords in Your Comment Settings

Block or review comments with words like “copyright,” “violation,” “infringement,” “report page,” etc. It won’t catch everything, but it’s a first line of defense.

2. Adjust Tagging and Comment Permissions

Limit who can:

  • Tag your page
  • Comment on posts
  • Send DMs (on Instagram in particular)

This can reduce visibility to spammers.

3. Pin a Public Warning Post

Let your followers know:

“We will never DM you asking for personal info. Any messages claiming your account is at risk are not from us or Meta. Stay cautious.”

This can reduce panic and deter scammers from seeing you as an easy target.

4. Educate Your Team and Clients

If you manage multiple pages, create a quick SOP (Standard Operating Procedure) for staff and clients so they know:

So… Should You Keep Reporting?

Yes — because it trains Meta’s systems, and in rare cases, it leads to removals. But reporting should be part of a larger strategy, not your only line of defense.

Scams like this are likely to persist (for now), but with the right tools and some digital savvy, you can significantly reduce the risk to your business page.

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