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Benefits of Using VoIP Phone Systems for Your Law Practice

By Higher Information Group | Legal

With more members of your law firm working remotely or on the go at least part of the time, it’s more important than ever to have a reliable phone system that’s completely portable. A VoIP phone solution allows you to connect and communicate with legal clients wherever you are, without being tied to a traditional landline.

When you use a traditional landline phone, your number is tied to your location. A VoIP (Voice Over Internet Protocol) phone system operates over the internet instead of traditional phone lines. With a VoIP phone system, the service goes where you go as long as you have an internet connection. It’s not dependent on a physical line. This is a major benefit for busy lawyers!

Other benefits of a VoIP phone system for your law office include:


A VoIP phone system costs less than traditional phone service. Your practice pays a low monthly per-user fee, unlike a traditional service that, on top of your regular monthly bill, charges you every time a technician fixes a faulty line or troubleshoots a problem. These visits can add up and impact your bottom line.


A cloud-based VoIP service allows you to make calls from anywhere in the world. Whether you are in the office meeting clients, scheduled in court, or traveling for a case, with VoIP, you can access work phone lines and features that were traditionally only available while in the office. This means employees can stay productive and accessible regardless of their location.


With a VoIP phone system, there’s no need to purchase additional lines or dedicated software as your practice grows. VoIP software makes it incredibly easy to add new users.

Easy Integration

VoIP easily integrates with a wide variety of existing business systems. Employees love it when they’re able to connect with tools they’re already using.

Simplified Video Conferencing

It’s super easy to share media (Think images, video, and documents.) during your phone or video calls. Yay for being able to multitask during important meetings or client calls!

Advanced Features

VoIP phone systems offer features that are often not available or too expensive on landline systems. Things like voicemail, call queues, and custom music while on hold.

Easier to Fix

No need to call in a technician. Most VoIP-related issues can be fixed remotely and in a matter of minutes.

Better Reliability

Traditional phone lines are vulnerable to outside mishaps, like the weather. .

Better Sound Quality

When using a VoIP phone system, you’ll experience incredible audio clarity with every call.

Increased Security

As a law practice, you understand the importance of privacy and security. VoIP can guard against business security threats, such as fraudulent phone calls, by leveraging IP technology advancements, such as encryption and identity management.

These are just a few of the reasons businesses and other law firms are switching from traditional telephone systems to VoIP systems.

Our technology experts are available to answer questions and help you determine your options when it comes to the right business phone system for your law practice. Contact us to schedule an assessment or learn more.

Related articles:
How Does a Cloud-Based Phone System Work?
What You Need to Know Before Transitioning from a Legacy Phone System to VoIP
Edmacy Home Health Care: Success Story

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