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Who We Are |
Business Technology Solutions. You have goals. We have solutions.
Technology is great! We all need it. And companies that offer business & technology solutions are plentiful. What differentiates us? Our people. Anyone can deliver quality products or services, but without expertise, years of experience and customer commitment, is it really a value?
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Delivering Expertise |
Satisfied Clients
Solving business challenges by delivering expertise, solutions, and success so our customers can focus on doing what they do best! We love the work we do and the customers we do it for!
Subject Matter Experts
We proudly deliver transformative solutions in 4 major areas – Office Solutions, Technology Solutions, Document Solutions and Marketing Services – that empower customers to focus their brilliance on their business. Our subject matter experts and dedicated team members will work with you to understand your business and your challenges and implement solutions that accelerate efficiency and drive growth. Higher Information Group has offices in Harrisburg, Danville, Elmira, Philadelphia, Rochester and Wilkes-Barre.
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Our Solutions |
Transforming Your Business is One Decision Away
A Better Way to Work
Intuitive & versatile office equipment explicitly customized to optimize your work environment.
Where Do You Want to Work Today?
Proactive Managed IT Solutions that Support Your Growing Business. Wherever. Whenever.
Stay Focused, Flexible & Secure
Don’t let outdated processes & inefficiency hold you back. Transform how you manage your information!
Don’t Settle for Mediocre Marketing
Set higher expectations for your brand with impactful,
results-driven strategies.
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Success Story |
Office 365 Email Migration
PML worked with Higher Information Group’s tech experts to successfully develop a migration strategy based on the organization’s needs and execute installation and setup while working to minimize disruptions and ensure all team members were comfortable and satisfied with the product.
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OUR Learning Center |
What’s the Latest and Greatest
in Our Industries
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December 2, 2023Ready to Purge Paper Files? Know the Legalities that Affect Your IndustryCleaning out feels great, doesn’t it? It’s liberating! Plus, keeping paper files organized and secure is kind of dull. But before you go crazy tossing... -
December 1, 2023Commercial Keyless Door Entry Systems: A Guide for BusinessesFrom the basics to choosing the right system for your business, we explore the workings of keyless entry, the types available, and the benefits. -
November 30, 2023Win at Local Search with a Google Business ProfileEnhance your local Google Search and Maps visibility with a strong Google Business Profile. -
November 13, 2023AI and Big Data: Improving Decision-Making for BusinessesAI and Big Data are improving the way businesses make decisions, offering benefits like increased accuracy, efficiency, and the ability to discover complex patterns. -
November 10, 2023AI-Powered Managed Print Services: Efficiency and Cost SavingsArtificial Intelligence (AI) is gaining prominence within the Managed Print Services industry. Here are several instances where AI is making an impact. -
November 9, 2023Understanding Social Media Security: How to Differentiate Legitimate Notifications from ScamsProtect your business by understanding social media security and differentiating genuine notifications from scams. -
October 27, 2023Streamlining Law Enforcement Records: CJIS-Compliant Document SolutionsTransform law enforcement records management with CJIS-compliant document solutions through Higher Information Group! -
October 26, 2023Why Your Business Needs SEOThere are a lot of acronyms thrown around the digital marketing world today. However, one stands out as an indispensable tool for any business's online... -
October 24, 2023Defending Your Business from Insider Threats: What You Need to KnowLearn how to safeguard your business from insider threats and prevent malicious activities by employees or compromised insiders. -
October 5, 2023California's Proposed Website Accessibility Law: What Businesses Need to KnowDiscover the implications of California's proposed website accessibility law, AB 1757, which may require businesses to meet WCAG 2.1 Level AA Standards or face penalties. -
October 5, 2023The Benefits of Cloud-Based Video SurveillanceUnderstand the difference between on-premise and cloud-based video surveillance and discover the advantages that can benefit your business. -
September 28, 2023Customer Spotlight | Tech Solutions That Help Empower a Busy NonprofitThe AACA Museum Inc., a Smithsonian Affiliate, displays beautifully restored vehicles in life-like settings representing the 1890s–1980s. Recognized by Road & Track and Auto Classics... -
September 20, 2023Addressing Broken Links: Enhancing User Experience and SEOIn the intricate world of website management, the presence of broken links can become a significant stumbling block. These malfunctioning pathways disrupt the user experience... -
September 11, 2023Choosing the Perfect Time to Invest in a New Business PrinterDiscover the perfect timing for investing in a new business printer. Explore key factors like lease agreements, equipment choices, and workflow management in this post... -
September 7, 2023How much does it cost to build a custom WordPress website?Curious about the cost of building a custom WordPress website? Dive into the factors that affect pricing, from design to functionality, SEO, ongoing maintenance, and... -
August 28, 2023Getting the Most Out of Your Business EquipmentUnlock the full potential of your business equipment with these insights on maintenance supplies and avoid common issues from the experts at HIG. -
August 24, 2023The Meta Business Support “Your Account Has Been Disabled” Scam: Don’t Fall VictimThere’s been a recent surge in social media scams, leading to increased attempts to hijack business accounts and extract personal information using deceptive tactics across... -
August 22, 2023What is PaperCut and How Does it Work?Do you need help managing your company’s printing needs? Need software that will minimize waste while providing you with a secure and easy printing experience?... -
August 15, 2023Should You Reconsider Your Approach to IT Management?Boost efficiency, security, and collaboration and minimize disruption and risk by shifting from a reactive to a proactive IT mindset. -
August 8, 2023Best Practice Approach to Business Equipment Service StandardsA smart approach to servicing business equipment boosts productivity and minimizes disruption. Learn about HIG’s best practice approach to servicing equipment. -
August 4, 2023Which Commercial Printers Are Best for High-Volume Jobs?Looking for a high-quality commercial printer? Get the low-down on Canon production equipment from the pros at Higher Information Group. -
August 2, 2023Embracing the Cloud: Unveiling the Top 6 Benefits of a Cloud Voice SolutionCloud-based phone systems offer many advantages over traditional business phone systems. Learn more from the experts at Higher Information Group. -
July 27, 2023Five Reasons Why Regularly Updating Your Website with Fresh Content is VitalYour website is not just a static entity; it is a dynamic representation of your business on the internet. -
July 11, 2023What is Proactive IT and Why Should You Care?HIG offers managed services with a proactive IT approach, helping clients reduce risks and eliminate system problems before they impact your business. -
July 10, 2023Why We Only Build and Maintain WordPress WebsitesHigher Information Group offers award-winning custom WordPress website design from their headquarters in Harrisburg, PA. -
June 22, 2023If Your Business Website is ADA Compliant, You May Be Eligible for Tax CreditsMaking your website accessible to individuals is not only the right thing to do but can make you eligible for tax credit benefits. -
June 7, 2023What is an Access Control System and How Can it Help Your Business?Managing your business's physical and virtual security should be a top priority in any industry. With the rise in data breaches, cybersecurity risks, and identity... -
June 6, 202330 Features Your Website Should HaveBuilding a user-friendly and engaging website that ticks all the boxes isn't as simple as publishing product, service, or company information. -
May 24, 2023Higher Information Group Marketing Team Wins Three 2023 Peak Achievement AwardsMay 24, 2023 - Higher Information Group, headquartered in Harrisburg, PA, announced today that they were honored with three awards, including Best Marketing Design, Best... -
April 14, 2023Why Branding Is Important in MarketingOne of the most recognizable brands is Apple. It’s no surprise that Apple is ranked the best global brand, according to Interbrand. -
April 6, 2023Pennsylvania Municipal League (PML) | Technology Solutions - Office 365 Email Migration Success StoryLocated in Harrisburg, PA, the Pennsylvania Municipal League is a nonprofit, nonpartisan organization established in 1900 as an advocate for Pennsylvania’s 3rd class cities. -
April 6, 2023PCLC | Marketing Solutions - Outsourced Marketing Success StoryThe Perry County Literacy Council (PCLC) provides adult education & workforce programs for Perry County residents, enabling them to build better futures for themselves and... -
March 30, 2023Don’t Be a Victim of Electronic Signature Request Phishing ScamsPhishing scammers use trusted electronic signature platform requests to trick users into opening emails, clicking on malicious links, or opening attachments. -
March 27, 2023Cybersecurity Strategies for Your Business in 2023Cybersecurity is a crucial concern for companies of all sizes, from startups to established enterprises. One successful cybersecurity attack can lead to disclosing the personal... -
March 24, 2023Smishing, Vishing and Phishing: What You Need to KnowPaul, not his real name, received an email telling him his account had been compromised and would be deactivated unless he confirmed his credit card... -
March 23, 2023Save Big on Print CostsMost business owners are shocked when they realize how much they spend on printing each year. Not only is it a lot of ink and... -
March 20, 20239 Reasons Why You Need a Professional Document Storage CompanyFor decades, businesses have been keeping paper records. Think of the file cabinets filled with paper documents at your doctor’s or dental office. -
March 16, 2023Why Organic Social Media is Important for Your BusinessAn estimated 56% of all small businesses state that social media is a top priority, whether they promote products locally or on a larger scale.... -
February 22, 2023Hiring Outside Sales Representatives (B2B)If you excel at developing relationships, are goal oriented and thrive in a fast-paced environment, we would love to have your support building our teams... -
February 16, 2023Benefits of Network Cabling for New Commercial Construction or Existing WorkspaceCabling infrastructure might not be a sexy topic, but it’s an important one. Network cables connect and transfer data and other information between computers, routers,... -
February 9, 20235 Benefits of Migrating to the CloudTechnology continues to become a more crucial part of doing business and running a company in today’s world. With more work being done remotely than... -
February 2, 2023Toshiba Selects Higher Information Group as 2023 ProMasters Elite Certified DealerToshiba America Business Solutions recently selected Higher Information Group (HIG) as a Toshiba ProMasters Elite Certified Dealer for 2023. -
January 16, 2023Your Website Needs Video Content - Here's WhyCapturing the attention of an online audience is not always easy, especially with the seemingly infinite daily bombardment of advertisements, promotions, and sponsored products right... -
January 16, 2023Privacy Laws and Document DestructionProper destruction and secure shredding of documents is important, especially if your business must comply with privacy laws. -
January 16, 2023The Benefits of In-House Mailing EquipmentIs your current method of sending mail putting your business at risk or running up expenses? -
December 28, 2022Reduce Waste and Save Money with Double-Sided PrintingThe cost of doing business continues to grow as time marches on. With the cost of goods rising, many companies are looking to save money... -
December 16, 2022Canon Introduces imagePRESS V1000 and V900 Series for Print ProductionCanon recently announced its new V series digital presses. Learn more about the imagePRESS V1000 and V900 series for print production in this blog post. -
November 28, 20224 Reasons your Business needs Surveillance and Security CamerasYour business security is important, and there are a few ways to make your buildings and facilities secure. Video surveillance and security systems are wonderful... -
November 23, 2022What is a PDF/A, and Why Should You Care?PDF/A format is used for the long-term storage of documents. Some states and industries have policies requiring PDF/A for file preservation. -
November 22, 2022Choosing the Right Business PrinterChoosing the best business printer for your needs is essential to saving time and money and boosting efficiency. Start with these tips. -
November 16, 2022Protect Your Business from Crime During the HolidaysThe holidays are some of the busiest times for businesses and shoppers alike. Along with the boom in sales, a boom in crime is also... -
November 14, 2022Best Practices for Your Professional LinkedIn ProfileIf you’re looking to grow your professional network, leveraging your LinkedIn professional profile is a great channel to make connections, generate leads, position yourself as... -
November 8, 2022Benefits of VoIP Phone SystemsWith more employees working remotely or at least part of the time, it’s more important than ever to have a reliable phone system that’s completely... -
November 1, 2022Is Website Accessibility Relevant for Your Business? Here is What the DOJ SaysWebsite accessibility means ensuring that individuals with disabilities are able to access your website content. With many things that are a part of our everyday...
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October 11, 2022How In-Plants Are Adapting to Changing ConditionsUsing in-house printing operations is a way to manage all the printing necessary to run a business, both internally and externally. As businesses readjust to... -
August 15, 2022Oxford Township - Adams County: Document Success StoryIncorporated in 1847, Oxford Township is a full-time municipality in Adams County, Pennsylvania. Located in a rural farming community, they have established numerous developments throughout... -
August 15, 2022How to Find the Best Keywords for Your Product or ServiceMeet Sally. Sally is a golfer looking for a skirt for an upcoming safari-themed tournament. She thinks a zebra or leopard print skirt would fit... -
July 18, 2022The 7 Benefits of Marketing AutomationBuilding a successful business and brand requires more than delivering a top-tier product or a service that is in-demand. -
June 28, 2022Spotting Burnout in Your IT TeamIT employees everywhere are experiencing an overwhelming amount of work-related stress and burnout, more than ever before. Even before the COVID-19 pandemic, this was occurring,... -
June 16, 202210 Cybersecurity Practices to Protect Your BusinessConsider this: The cost of cybercrime is expected to grow by 15 percent per year over the next five years, reaching $10.5 trillion by 2025,... -
June 9, 2022HIG Plans 7th HIGTOBERFEST Client Appreciation Event in Support of Local 4H ClubPlans are underway for the 2022 HIGTOBERFEST Client Appreciation event to be held at the Blue Ridge Sportsman Club, located at 1176 North Fairville Avenue... -
June 8, 20229 Must-Have Website Features in 2022Building a great website is often key to expanding your reach, whether you are running a small local business or creating an eCommerce platform to... -
May 16, 2022Higher Information Group Marketing Team Wins Three Peak Achievement AwardsMay 16, 2022 - Higher Information Group, headquartered in Harrisburg, PA, announced today that they were honored with three awards, including Best Marketing Design, Best... -
April 26, 2022Best Printers for Small BusinessesIt is estimated that employees print approximately 10,000 pages* in the office annually, or more than $700 worth of paper and ink per person. -
April 4, 2022Seven Document Scanning TipsYou know the reasons why you should digitize your documents-reduce clutter to free up storage space, better security, and easier retrieval, for starters. -
March 31, 2022Email Security Tips for Your BusinessEmail security is paramount, especially with remote work and personal internet services. Keep your employees up to speed on online security best practices. -
March 28, 2022Seven Notable Cyberattacks from 2021Cyberattacks didn’t slow down at all in 2021. In fact, there was a 50% increase in cybersecurity incidents year-over-year. -
March 22, 2022Everything You Need to Know About Digital Document ConversionOrganizing, managing, and maintaining documents and official contracts can quickly become tedious and time-consuming for anyone running a business. -
March 21, 2022Is It Time to Make a Move to Offsite Document Storage?Scaling a business requires more than the ability to expand your client list and generate more sales. Knowing how to run the backend of your... -
March 18, 2022How Does a Cloud-Based Phone System Work?More and more companies are using cloud-based phone systems to grow and run their business. -
March 16, 2022What You Need to Know About Content PillarsIn the ever-changing and expanding internet world, content still reigns as king. The phrase 'Content is King' is no exaggeration, especially when building brands and... -
March 11, 2022Are you taking full advantage of Microsoft 365?Using Microsoft 365 for business is the way of the world today! There are countless great reasons for this, and you may not know all... -
March 4, 2022Toshiba Selects Higher Information Group as a 2022 ProMasters Elite DealerHARRISBURG, PA, March 4, 2022 — Toshiba America Business Solutions recently selected Higher Information Group (HIG) as a 2022 ProMasters Elite Certified Dealer. -
March 4, 2022What Kind of Security System Does My Business Need?There are many benefits to a security system for your business. Creating a secure environment to protect your assets as well as your employees provides... -
February 28, 2022Printer/Copier Security – What You Need to KnowWhen you think of your office printer or copier, the last thing on your mind is likely to involve hacking or security breaches.
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February 22, 2022Six Reasons Your Company Should Be Using Content MarketingContent marketing helps businesses increase audience engagement, boost brand presence and drive sales by giving customers what they’re looking for while they’re searching for it. -
February 14, 2022Advantages of Using Managed Print Services (MPS) for Your BusinessWhile many companies are transitioning to the Cloud and leaving the paper trail behind, printing is still an integral component of running any business. -
February 9, 2022Asking for Google Reviews: The BasicsCustomers often pick one business over another based on the reviews they read. Happy customers write good reviews, and good reviews increase the chance of... -
February 7, 20227 Benefits of Access Control SystemsSecurity is a top priority for businesses of all sizes, especially regarding safeguarding assets, confidential information, and employees. Access control systems provide a reliable and... -
February 3, 2022Merakey: Office and Document Success StoryIn 2004, Merakey (Formerly NHS Human Services), approached Higher Information Group, and an exciting partnership began. -
February 3, 2022Metso Minerals: Document Success StoryMetso is a world-leading industrial company with headquarters in Finland. They provide equipment and services for the sustainable processing and flow of natural resources in... -
February 1, 2022Patriot Federal Credit Union: Document Success StoryWith $715 million in assets, Patriot Federal Credit Union, which is federally insured by the National Credit Union Administration offers a full line of savings... -
February 1, 2022IBA Insurance: Technology Success StoryIBA Insurance is an independent insurance agency that represents clients in Central Pennsylvania. -
January 31, 202213 Reasons We Love Microsoft TeamsWith more and more employees working remotely, it’s crucial to have a place where they can chat, share documents and collaborate on projects seamlessly. Enter... -
January 31, 2022Central PA Food Bank: Marketing Success StoryFor more than 35 years, The Central PA Food Bank has reduced hunger by distributing food and donations to 27 counties across Pennsylvania. -
January 31, 2022The McShane Firm: Technology Success StoryThe McShane Law Firm is the premier DUI and criminal defense law firm in Central Pennsylvania. Based in Harrisburg, McShane has nearly 20 years of... -
January 28, 2022Edmacy Home Health Care: Technology Success StoryEdmacy Home Health Care is a homecare agency that serves clients in Delaware, Chester, Montgomery, Philadelphia, & Bucks Counties. -
January 27, 2022Greystone Public House: Technology Success StoryGreystone Public House Uses Video Surveillance to Create a Safe and Comfortable Environment for Employees and Guests. -
January 26, 2022U.S. Department of the Treasury Releases Final Rule for the American Rescue Plan Act State and Local Fiscal Recovery FundsDocument Conversion/Document Scanning to Support Remote Work and As a Disaster Recovery Solution an Eligible Project for Funding -
January 26, 2022Messiah College: Office Success StoryMessiah College, a nationally-recognized liberal and applied arts college with approximately 3,400 students founded in 1909, approached Higher Information Group in 2009 with a set... -
January 25, 2022Housing Authority of Dauphin County: Technology Success StoryThe Public Housing Program provides subsidized housing to qualified low-income families, senior citizens, and persons with disabilities. Since 1959, the Housing Authority of the County... -
January 24, 2022Cherewka Law: Marketing Success StoryFor the past 20 years, Cherewka Law has been helping clients protect what is most important to them. Through targeted estate planning, real estate services,... -
January 21, 2022The 8 Most Common Types of Phishing AttacksThe FBI receives more than 240,000 complaints about phishing scams every year and estimates that consumers lose more than $54 million a year due to... -
January 21, 2022West Hanover Township Office: Document Success StoryLocal townships provide municipal services like water, sewer, police, and fire protection, permits, local planning and zoning, and much more. Oversight in many different areas... -
January 19, 2022West Side Career and Technology Center Success StoryWest Side Career and Technology Center is a full-time Career and Technology Center located in Luzerne County. A complete academic curriculum complements fully accredited career... -
January 17, 2022How to Recall an Email in Microsoft OutlookIf you have an “Oh, nooo!” moment after emailing in Microsoft Outlook, never fear help is here. -
December 22, 2021Bucks County DA's Office: Document Success Story4.5 Million Physical Court Documents Converted to Searchable Digital Images -
December 20, 2021Top 3 Benefits of Offsite Document StorageRead any article about businesses and time management and you’ll see statistics galore that show a lot of time is wasted managing paper documents. -
December 13, 2021Onsite or Offsite Shredding? Which Makes the Most Sense for Your Business?No matter the type or size, all businesses share the challenge of managing the documents and data storage devices that contain pertinent records. -
December 7, 2021Why Your Small Business Should Have a Security SystemIf you own a small business with a physical location, there’s a good chance that you’ve at least looked into adding cameras. -
November 24, 2021Office 365 Tips: What You Should KnowMicrosoft Office 365 is a popular cloud-based subscription service that’s popular for business use. -
November 17, 2021An IT To-Do List for Employee TerminationOnce an employee leaves your company, whether it’s a voluntary or involuntary employee termination, you need to take precautions to protect your business. -
November 8, 2021What is Two-Factor Authentication (2FA) and Why Is It So Important?It seems like every day, we’re reading about another security breach or cyberthreat. While attacks on large corporations may get the headlines, the number of... -
September 20, 2021Higher Information Group Marketing Team Wins Two Peak Achievement AwardsSeptember 20, 2021 - Higher Information Group, headquartered in Harrisburg, PA, announced today that they were honored with two awards, including Best Marketing Design... -
September 15, 2021Eight Reasons Why Managed IT Services Make SenseThere are plenty of reasons why you should consider Managed IT solutions for your business. When you work with a Managed Service Provider (MSP),... -
August 26, 2021Is Your Business Website Compliant Under ADA Regulations?As someone responsible for the company website, there’s probably a good chance you already pay close attention to various user experience aspects of your site. -
July 29, 2021Does Your Business Need to Invest in a Wide Format Printer?Direct mailing and branded print collateral are still important in today’s “paperless” world. Though most believe that printing is a thing of the past, replaced... -
July 28, 2021Higher Information Group Acquires Twin Tier Imaging Systems of Elmira, NYJuly 28, 2021 – HARRISBURG, PA – Higher Information Group (HIG) recently announced it has completed its acquisition of Twin Tier Imaging Systems (TTIS), a... -
June 23, 2021Why You Should Never Buy an Email Marketing ListYou already know just how important it is to grow your email list. After all, having a solid audience is one of the most essential... -
June 9, 20215 Benefits of Document DigitizationMany businesses of all sizes need to store hundreds, if not thousands of records and data. It is no surprise that business operations relying heavily... -
June 8, 2021Don’t Miss Out on American Rescue Plan FundingThe American Rescue Plan will provide Pennsylvania state and local governments alone a $13,722,000,000 opportunity to replace lost revenue and make strategic investments in technology... -
May 14, 20214 Reasons to Invest in Commercial SecurityWhen it comes to running a business, one of your main concerns as an owner should be the safety and security of your company. Solutions... -
April 30, 2021Considering Managed IT? Ask These 6 QuestionsThe ever-accelerating rate of change in the IT world can put your company at a disadvantage if you can’t keep up. -
April 16, 2021The Pros and Cons of Buying or Leasing a CopierCopiers play a vital role in most businesses, yet the cost of acquiring one can be a significant consideration. To help you make an informed... -
March 29, 2021How Document Scanning Can Decrease Employee StressManaging paper documents consumes an inordinate amount of time. You might be surprised to know that relying on paper-based document management plays a significant role... -
March 25, 2021The Benefits of Cloud CollaborationCloud collaboration tools have many benefits, including saving time, saving money, increased employee participation, organized systems, more accessible files, and new software opportunities. -
March 23, 2021Four Ways Managed Print Services Can Save You MoneyManaged Print Services means that your print practices will be monitored and tailored according to your company’s needs. Best of all, MPS cuts down on... -
March 17, 2021Why Your Company Should Be Using Google My BusinessGoogle My Business is a free tool allows you to claim your local listing and position yourself as a local resource for those searching for... -
March 12, 2021Higher Information Group Recognized as 2021 Toshiba ProMasters Elite Certified Dealer“Companies landing on this elite list are in the top tier of Toshiba resellers operating throughout North and South America and intent on delivering the... -
March 8, 20215 Notable Cyberattacks from 2020We review a few of 2020's most notable cyberattacks and cover some important tips to help you shore up your IT defenses and ensure your... -
February 3, 2021Why Document Shredding Might Be Your Best Investment This YearWhat does a school, a dental practice, and a beauty salon have in common? They all create paper records that at some point need to... -
February 2, 2021Keep These Six Things in Mind When Researching Multifunction Printers (MFPs)When you’re shopping for an expensive addition to your office, you want to make sure you find the right solution for your specific needs. Multi-function...
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January 13, 2021Higher Information Group Acquires New York Based Office Equipment SourceHigher Information Group (HIG) recently announced it has completed its acquisition of Office Equipment Source (OES), a family-owned technology company based in Elmira, New York... -
January 8, 2021How Website Design & SEO Work TogetherYou likely already know the importance of optimizing your website for search engines, such as Google and Bing. However, that isn’t where the process stops.... -
December 29, 2020Choosing the Best IT Infrastructure for Your BusinessSmall to midsize business owners know how important it is to find ways to increase efficiency while still allowing for growth and performance. In... -
December 1, 2020What To Look For In An IT Service ProviderSo, you’ve decided to hire an IT service provider! Just like any service provider, you want to make sure that you want to find the... -
November 2, 2020#TeamHIG Goes All-In on Gratitude for NovemberSince 2015, November has been officially proclaimed “National Gratitude Month” throughout the United States & Canada. During a year that’s been slightly more challenging than... -
November 2, 2020What You Need to Know Before Transitioning from a Legacy Phone System to VoIPFile storage. Email. Customer Relationship Management. These are three common business functions you might already be handling using cloud-based solutions. If you’re feeling like it... -
October 26, 20205 Benefits of Secure Document Destruction for Your BusinessIdentity theft and business privacy breach are not limited to online risks. Any documents that contain sensitive information are at risk of being stolen by... -
October 19, 2020Tips to Resolve Wi-Fi Connection Struggles While Working RemotelyNothing is more frustrating when you are trying to work remotely than having an internet connection that is too slow, continues to drop or cannot... -
October 5, 2020Are your data files recoverable in the event of a failure?Now more than ever, we rely on our server and computer systems to conduct day to day business. We expect to easily access our email,... -
June 24, 2020How COVID-19 Has Changed Social Media for BrandsIn a world turned upside down by the COVID-19 crisis, no aspect of life as we once knew it is the same. Homes have become... -
June 17, 2020Remote Work is the New Normal (And it Requires More Than Just a Laptop)Was your business ready for the COVID-19 pandemic? No one was expecting a disaster of this magnitude and it forced swift, drastic changes in day-to-day... -
June 10, 2020Did COVID-19 Expose a Document Management Weakness in Your Organization?Was your business ready for the COVID-19 pandemic? No one was expecting a disaster of this magnitude and it forced swift, drastic changes in day-to-day... -
June 3, 2020Is Your Data Protected While Working Remotely?When stay-at-home measures were put into place to curb the spread of COVID-19, companies who had the ability to do so quickly set up their... -
May 29, 2020Are You Ready to Start Decreasing Your Dependency on Paper?With a majority of office workers working remotely, are you starting to rethink your reliance on paper? Maybe the silver lining for you in this... -
May 25, 2020Are Your Medical Record Shredding Practices HIPAA Compliant?The Health Insurance Portability and Accountability Act (HIPAA) of 1996 was passed to help safeguard the security and confidentiality of protected health information. As required... -
May 20, 2020Communicating in the Age of COVID19While you might’ve had a basic crisis communications plan in place, chances are it didn’t come close to addressing all of the needs, questions and... -
May 15, 2020Connecting with Your Customers During a CrisisYou may have noticed that your email inbox has been flooded during this time of social distancing. It’s likely every brand you are associated with... -
May 11, 2020Employee Cybersecurity in a Remote Work EnvironmentThe ongoing COVID-19 situation has disrupted life as we know it, including how we do our jobs. For many, working remotely is a new experience.... -
May 6, 2020Keeping Your Business Equipment Germ-FreeHIG is taking safety seriously while providing copier and printer service during the COVID-19 crisis. If your business is seeking onsite services, we are asking... -
April 27, 2020Is Your IT Budget Shrinking?It wasn’t all that long ago that if you had an IT department, its main function was to keep your PCs and network running smoothly.... -
April 13, 2020How Document Conversion is Helping Companies Boost Customer ServiceLet’s say your best customer wants to do another job very similar to the one you did in 2007. They’ve asked your company to provide... -
March 30, 2020Yes, Document Management Really CAN Boost Your Business GrowthYou probably know all about the consequences of poor document management. Bad document management can be debilitating for an organization. It can lead to inefficiency,... -
March 25, 2020COVID-19 ActionTo Our Customers and Partners, The following is an update from Higher Information Group (HIG) regarding the COVID-19 restrictions that have been implemented across the... -
March 18, 2020Tips for Increasing Deliverability on Your Email CampaignsThe most beautifully written and compelling email campaign in the world will perform miserably if it doesn’t land in your prospect’s inbox. And therein lies... -
March 13, 2020How Managed Services Can Eliminate “IT Pain”You may already be familiar with the practical reasons many businesses decide to outsource their IT function. Outsourcing makes better financial sense in a lot... -
March 9, 2020Is Hard Drive Destruction Something You Need to Worry About?Hard drives in PCs, laptops, and other electronic devices house all types of data—customer records, credit card information, confidential emails to name a few. When... -
March 4, 2020Printing Hacks That Cut Costs and Reduce WastePrinting costs can be a serious drain on your company’s budget. The level of “ouch” depends on the size of your business, the number of... -
February 28, 2020Impactful Marketing on a BudgetMarketing- what’s the first thing that comes to mind? Direct mailers, TV and radio ads, newspaper billboards or events? Or perhaps emails, social networks, websites,... -
February 19, 2020Secure Document Shredding Helps Minimize the Risk of Data BreachA data breach can be disastrous for your business. You don’t have to be a large sophisticated organization to be impacted by leaked proprietary or... -
February 14, 2020Installing Surveillance Cameras for Your Business? Make Sure They're Properly PositionedBusinesses of all types can benefit from installing surveillance cameras. The mere presence of cameras can help deter crime, providing a safer environment for your... -
February 10, 2020Managing Large Format DocumentsArchitectural drawings, blueprints, and municipal maps are just a few examples of large-format documents. If you deal with paper large format documents, you are well... -
February 5, 2020Leverage Managed Print Services to Drive EfficiencyHow much time do your employees spend on printing-related tasks or issues? Have you ever considered that your processes and workflow could be improved if... -
January 31, 2020Boring Marketing Materials? 4 Easy Tips to Make Them Stand OutExperts now estimate that consumers see upwards of 5,000 advertising messages PER DAY. That means your customers and potential customers are exposed to a lot... -
January 26, 2020Is Your Nonprofit Leaving $10K in Google Ad Grant Money on the Table?Find out if you’re eligible and put that money to work for you! If you work with a nonprofit, you know that increasing your organization’s... -
January 17, 2020Does Your Email Solution Leave You Feeling Vulnerable?Email remains the most used form of business communication. It’s easy, fast, and convenient. You probably don’t think too much about it since it is... -
January 3, 2020Three Ways to Improve Your Records Management in 2020Is your organization drowning in files? Very much like financial assets and other business resources, your company’s information is an asset. But what happens if... -
December 27, 2019Is Your Business Equipment Draining Your Budget?You’re laser-focused on building your business, always on the search for new customers and better ways to serve your existing clientele. That’s how it should... -
November 29, 2019AI and Document Storage: Uncharted Territory that Could be Your Next Frontier…Artificial intelligence (AI) has come a long way since the HAL 9000 computer from the 1968 movie 2001—A Space Odyssey, said, “I’m sorry, Dave,... -
November 19, 2019Is it Time to Challenge Your Existing IT Structure?The ever-increasing competitive business landscape challenges leadership to be nimble and agile. The goal is always to be ahead of the curve, not behind it.... -
November 14, 2019What Your Printer Has to Tell You Could Be Alarming…You’ve written your document. You’ve proofread everything. And now, it’s time to hit print. But wait, you’re getting error messages that refuse to allow the... -
November 4, 2019Omnichannel Marketing: What is it? Is it Right for Your Business?The word is out: integrative customer experiences are IN. Maybe it’s because we – as marketers – have become better at thinking about how things... -
October 30, 2019To Shred or Not To Shred?Attending or hosting a shredding event? Consider these often-overlooked, shreddable documents! -
October 24, 2019Artificial Intelligence is Changing the Digital Marketing Landscape: Are You Prepared?This year, digital marketing has changed like never before. Are you keeping up? -
October 20, 2019Windows 7 End of LifeThe end of Windows 7, Microsoft’s 10-year-old operating system, is rapidly approaching. Set for January 14, 2020, support and updates for the OS will end. -
October 15, 2019Five Benefits of Storing Document Hard CopiesThe world is moving to the cloud. But, sometimes, storing hard copies is important. Here's what you should know! -
October 8, 20196 Signs It May Be Time to Outsource IT ServicesReady to improve your current IT procedures? Now might be a great time. -
October 3, 2019Printer? Copier? Both? What's Best for Your Office's Needs?Exploring what's best for your office equipment? Use this post to get started... -
October 2, 2019Higher Information Group Achieves Blue Partner Status with DattoHigher Information Group is thrilled to announce our Blue partner status with Datto. Learn more. -
September 19, 2019Are You Under the Illusion of Security?Assuming your most essential data is secure can be a major mistake. Do you have room to improve? -
September 15, 2019Relying on Office 365? You Don't Have a BackupRelying on Microsoft 365 alone? It may be time to consider a backup. -
September 8, 2019Lean Marketing: How a Team Approach Could Supplement Your Internal EffortsWhat's lean marketing all about, anyway? -
September 4, 2019Lowering your Carbon Footprint with Managed Print ServicesCould managed print services help your organization lower your carbon footprint? -
August 28, 2019Printing Security: Are Your Documents Secure After Printing?The largest risk to your data security might be from the last source you expect. -
August 24, 2019Messy Cable Room? 3 Risks You Haven't ConsideredThat messy cable room may be putting your company at serious risk. Here's why: -
August 15, 20196 Social Marketing Tactics to ConsiderIs social marketing right for you? Where should you start? -
August 12, 2019Electronic Document Storage: Is the Cloud Enough?There have never been more options relating to document storage. Is the cloud right for your needs? -
August 4, 20197 Questions to Ask a Document Shredding Service Before CommittingReady to work with a shredding service provider? Read this first! -
July 27, 20196 Benefits of Working With an IT Service ProviderCould working with an IT service provider give you an edge over the competition? You might be surprised... -
July 25, 2019Fireproofing Your Storage Facility: Why it MattersThink your current storage facility protects your documents? If the right fire-proofing system is not in place, it might not meet your needs. -
July 22, 2019Expanding Our Market to Wilkes-Barre, Hazelton, and ScrantonHarrisburg, PA: Higher Information Group, LLC (HIG) is excited to announce the acquisition of Four-Star Business Systems, Inc. -
July 7, 2019Facebook Ads vs. Search Ads: What's Right for You?Ready to promote your business using paid ads? Where should you start? What's the difference between major platforms? -
July 3, 2019Hosting a Community Shredding Event: 3 Reasons WhyEver considered hosting a community shredding event? Now's a great time to put a plan in place! -
June 21, 2019Is it Time to Update Your Company’s Mailing Equipment?Is it time to upgrade your company's mailing equipment? Is your business able to remain competitive if you don't? Read on to learn more... -
June 15, 2019The Hidden Costs of Shredding Documents OnsiteRelying on in-house document shredding? It might not be in your best interest... -
June 8, 2019Are Your Important Documents Natural Disaster-Proof?Natural disaster-proof document storage is absolutely essential. Are your most important documents safe? -
June 3, 20196 Signs Your Antivirus Software May Not Be EnoughIs your antivirus software enough? Could your organization be at risk? -
May 25, 20197 Must-Have Website Functions and FeaturesBefore creating a new website or redesigning an existing one, learn 7 features and functions that should be included. -
May 3, 20195 Questions to Consider When Selecting a Document Storage ServiceIn this digital age, technology has allowed individuals and businesses to gather, process, and utilize more information than ever before. -
April 15, 20193 Steps Toward Becoming More Proactive with IT ManagementProactive IT management is more than performing an assessment and removing baseline vulnerabilities. -
February 12, 2019Digital Ads: 10 Metrics to Follow CloselyWhether you’re trying to reach a specific audience, or just trying to compete with others in your industry as far as getting attention online is... -
June 27, 2018How Lancaster County Saved $44K a YearHow Lancaster County saved $44,000 a year by switching to a single vendor. -
June 25, 2018How to Keep a Casino SecureWith security being a top priority, Hollywood Casino turns to Higher Information Group to for unparalleled weekly, secured, shredding solutions. -
March 15, 2018PSNA - Success StoryThe Pennsylvania State Nurses Association (PSNA) sought to increase efficiency with a platform that would easily handle their member growth rate. -
March 15, 2018Rohrer Bus - Success StoryRohrer Bus was looking to revamp their IT department with up-to-date software and hardware that would keep their data safe, protected and provide them with... -
March 15, 2018NHS - Success StoryHIG conducted a full site survey, including several in-depth meetings with N.H.S. Human Services' department heads to bring all the organization's needs into focus. -
March 15, 2018Drayer Physical Therapy - Success StoryDrayer Physical Therapy was looking to revamp their document storage and postage meter workflow system with up-to-date software. -
March 15, 2018K & W Engineers - Success StoryK & W's goal to revamp their IT department with up-to-date software and hardware that would keep their data safe began with a call to... -
March 15, 2018Metzger Wickersham Success StoryMetzger Wickersham needed disaster recovery services from the wrath of Tropical Storm Lee in September of 2011. -
March 13, 2018School Security Camera Systems - Success StoryHikvision is an innovative leader in video surveillance security systems, bringing school districts across the country a multi-step security upgrade to protect students, staff, and... -
March 1, 2018Central Dauphin School District - Success StoryCDSD turned to Higher Information Group (HIG) for a solution that allowed the staff the freedom to move between networks and provide them with real-time... -
February 27, 2018Providing Reliable Printing Services to Dickinson CollegeThe college was looking to control copy costs through another printing services vendor, however, the college was struggling to reach its cost-cutting goals.
We love helping our customers! So how can we help your business thrive?
I want to commend the team at HIG. Removing and installing 10 copiers can be a challenge but it all went very well! The customer service and communication has been outstanding! I work with two other fleet vendors and HIG has been a breath of fresh air!
Carrie M., Wilkes University
With a project this extensive, you might expect hiccups, but there weren’t any. HIG was organized and the process went smoothly. The Chain of Custody Agreement also provides comfort. You know your documents are secure.
Mike G., West Hanover Township
I’m passionate about helping my clients plan for their future. I recognized the importance of digital marketing but creating and executing a campaign was outside of my expertise. Higher Information Group stepped in ready to hit the ground running. I’m beyond pleased with the results and look forward to working with them well into the future.
Michael Cherewka, Cherewka Law
I have been a customer with HIG for nearly 10 years. In a crisis they show a “can-fix” attitude and I sleep well at night trusting HIG with all my IT, web, copying, printing, and shredding needs. They have never let me down.
Justin McShane, Esq., The McShane Firm
Special thanks to the HIG security camera installation team! Their teamwork, professionalism, attention to detail and support were above and beyond! Bravo!
Stacy U., Amphenol FCI USA, LLC
Our new phones were installed yesterday. I want to put in a word for the technicians that were here. They were exceptional and had us very well-versed in the use of the new system before they left. Very professional and very much appreciated!
G. Bakare, Bakare Associates OB/GYN
I LOVE this copier! HIG is amazing! Anything goes wrong with the copier I just make a phone call and it’s taken care of. You guys are amazing!